ITIL 4 Foundation
Unlimited ITIL 4 Foundation practice exam retakes, each drawn fresh from a question pool weighted by the official exam domains — key concepts of service management, the four dimensions & guiding principles, the service value system & value chain, and the ITIL practices. Aligned to the ITIL 4 Foundation syllabus.
Exam mode Default
60-minute timer, flag for review and a review screen before you submit — just like test day.
Practice mode
See the correct answer, the exam domain and a full explanation after every question.
What you get
- A 260-question pool — every attempt draws 65 fresh questions weighted by the official exam domains
- Unlimited retakes, lifetime access
- Score report by exam domain, with your score trend over time
- Answer review with explanations and reference links
- Original, blueprint-aligned questions — never exam dumps
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Exam domains
Every attempt draws questions in these official proportions. Open a domain to see the subtopics it covers.
Key Concepts of Service Management13%
- Recall definitions: service, utility, warranty, customer, user, sponsor, service management
- Describe the key concepts of creating value with services
- Describe the key concepts of service relationships
The Four Dimensions and Guiding Principles20%
- Describe the four dimensions of service management
- Describe the nature, use, and interaction of the guiding principles
- Explain the use of the seven ITIL guiding principles
Service Value System and Value Chain7%
- Describe the ITIL service value system
- Describe how the interconnected service value chain supports value streams
- Describe the purpose of each value chain activity
ITIL Practices60%
- Recall the purpose of 15 ITIL practices
- Recall definitions of key ITIL terms (IT asset, event, CI, change, incident, problem)
- Explain 7 ITIL practices in detail, including the continual improvement model
References
- Official exam page:peoplecert.org
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