Contact & Support

Our support team helps with practice-exam access, billing, voucher delivery, refunds, and question-content concerns.

Contact support

Email sales@tertiarycourses.com.sg. We typically reply within one business day.

Include these details

Please include your account email, order number (if applicable), exam code, and a short description of the issue. Do not email passwords, payment-card details, or voucher codes.

Voucher delivery

Practice access unlocks immediately after payment. Official exam voucher codes are normally delivered by email within 3-5 business days.

Refunds

See our Refund Policy for eligibility and processing times. The voucher portion becomes non-refundable once its code has been issued.

Company

Tertiary Infotech Academy Pte Ltd
12 Woodland Square #07-85/86/87 Woods Square Tower 1, Singapore 737715
Tel: +65 6100 0613